Root Cause Analysis

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The key to solving all problems understands the causes. Once the root causes are validated, the solutions are more obvious and more lasting. In this course we will show you how the best master this skill. We have taken the disciple of root cause analysis from multiple industries and put them in easy to use formats, templates and exercises.

  • We will give you the skills to change the work environment from one where people didn’t report or fix problems into one where people willingly participated in performance improvement and problem solving.
  • Learn how to improve a good safety record into an amazingly good record.
  • We will show you how to cut time & effort from the investigation of an operating problem so that the problem’s root causes were identified without slowing down the plant recovery process.


1 day

Who should take the course:

This program is for anyone who wants to solve problems right the first time. It’s for everyone who desires to contribute and be a leader in improving productivity, increasing brand loyalty, and solving chronic problems in their organization.

Who should attend?

  • COOs
  • Program Managers
  • Quality Managers
  • Directors/ Division Chiefs
  • Product Managers
  • Performance Management Officers/Professionals
  • Small Business Owners
  • Production Leads
  • Shift Supervisors
  • Sales Managers
  • Shop and Lab chiefs
  • Aggressive Technicians
  • Future Executives
  • Team Leaders
  • Future Business Managers

What you will learn:

  • How the nuclear weapons, nuclear power and Department of Energy investigates root causes your business
  • The Apollo techniques that enable organizations to effectively communicate and solve problems without the usual conflicts
  • Analysis techniques to include how to plan an investigation and how to determine sequence of events that led to the problem
  • A 14-Step Cognitive Interviewing Process
  • Proactively find problems and fix them before an accident happens
  • Link Root Cause analysis to your ISO, Six Sigma, and Behavior Based Safety programs
  • Event-based problem solving method utilized by Fortune 500 companies and the FAA
  • Why 70% to 80% of the general population are ineffective problem solvers and why conventional problem solving methods don’t work
  • How NASA used root cause analysis to solve the Space Shuttle Challenger disaster
  • How the medical community approaches root causes to prevent catastrophic failures

Download the Root Cause Analysis one page flyer.