ITIL Foundations v3 Certification

Home Services Training Certification Training > ITIL Foundations v3 Certification

ITIL Foundations Certification Prep & Exam

Perquisites:

ITIL

ITIL

None.

Duration:

4 days (3 for class, 1 for test prep and exam)

Description:

This course prepares students to sit for proctored certification exam. Many executives express frustration as they attempt to reign in the chaos and expense associated with their IT investments but find little in the way of substantive guidance.  The IT Infrastructure Library (ITIL) is the world’s most widely accepted approach to the management and delivery of IT Services.  Successful introduction of IT Service Management with ITIL should deliver the following benefits:

  • Improved IT services through the use of proven best practice processes
  • Improved ROI and Total Cost of Ownership of IT
  • Improved delivery of third party services through the specification of ITIL
  • Increased competence, capability and productivity of IT staff
  • Improved systems/ applications availability
  • Reduced cost/incident
  • Greater visibility of IT costs/assets
  • A benchmark to measure performance against in IT projects or services

Who should attend:

  • Executives, COO, CIO, Directors/ Division Chiefs, Program Managers
  • IT workforce, IT Managers, Help/Service Desk technicians
  • Quality and Business analysts
  • Small Business Owners, Future Executives

What you will learn:

Graduates of this course will learn to:

  • Apply Service Management concepts to develop SLAs (Service Level Agreements) and measurable performance levels
  • Use the Service Life Cycle to capture mean time to respond, repair, actions between maintenance, etc.
  • Integrate Corporate goals into Service Strategy
  • Design, change and release new services or changed services
  • Successfully pass the ITIL Foundation certification exam

Download the ITIL Foundations v3 Certification one page flyer.

ITIL FOUNDATIONS V3 CERTIFICATION CLASS CALENDAR

About admin

Available Classes

ITIL v3 Certification

ITIL
December 25 @ 08:00 - December 25 @ 17:00

ITIL v3 Certification

ITIL
29 January 2018 @ 08:00 - 29 January 2018 @ 17:00

ITIL v3 Certification

ITIL
26 February 2018 @ 08:00 - 26 February 2018 @ 17:00

ITIL v3 Certification

ITIL
26 March 2018 @ 08:00 - 26 March 2018 @ 17:00

ITIL v3 Certification

ITIL
30 April 2018 @ 08:00 - 30 April 2018 @ 17:00

ITIL v3 Certification

ITIL
28 May 2018 @ 08:00 - 28 May 2018 @ 17:00

ITIL v3 Certification

ITIL
25 June 2018 @ 08:00 - 25 June 2018 @ 17:00

ITIL v3 Certification

ITIL
30 July 2018 @ 08:00 - 30 July 2018 @ 17:00

ITIL v3 Certification

ITIL
27 August 2018 @ 08:00 - 27 August 2018 @ 17:00

ITIL v3 Certification

ITIL
24 September 2018 @ 08:00 - 24 September 2018 @ 17:00

Upcoming Events

Tue 12

Leading When You’re Not in Charge

December 12 @ 08:00 - 17:00
Lake Ridge VA United States
Wed 13

Building High Reliability Processes

December 13 @ 08:00 - 17:00
Lake Ridge VA United States
Wed 13

Leading When You’re Not in Charge

December 13 @ 08:00 - 17:00
Lake Ridge VA United States
Thu 14

Leading When You’re Not in Charge

December 14 @ 08:00 - 17:00
Lake Ridge VA United States
Fri 15

Leading When You’re Not in Charge

December 15 @ 08:00 - 17:00
Lake Ridge VA United States
Mon 25

BCF – 211

December 25 - December 29
Lake Ridge VA United States
Mon 25

Building a Learning Organization

December 25 @ 08:00 - 17:00
Lake Ridge VA United States
Tue 26

Building a Learning Organization

December 26 @ 08:00 - 17:00
Lake Ridge VA United States
Wed 27

Building a Learning Organization

December 27 @ 08:00 - 17:00
Lake Ridge VA United States
Thu 28

Building a Learning Organization

December 28 @ 08:00 - 17:00
Lake Ridge VA United States